Frequently Asked Questions
Is Conttrol open on weekends?
Conttrol offices are open on Saturday, Sunday, Monday, and Tuesday from 10 am to 6 pm local time.
What is the price of a Conttrol secured test drive?
Conttrol's secured test drive service fee is meant to be split between the seller and the buyer... $50 for the seller and $50 for the buyer. Either party can schedule the appointment. The party who schedules the appointment will pay the $100 total, and the other party can reimburse.
How much time is allotted for each test drive session?
Each secure test drive appointment is 30 minutes and can be scheduled for consecutive or back-to-back sessions when necessary.
Does the seller have to go along for the test drive?
The seller does not have to go along for the test drive, since the Conttrol security associate will conduct the secure test drive by riding along with the buyer. But the seller can also ride along if they prefer. It is up to the seller.
How much time is allotted for personal transactions?
Each personal transaction appointment is 15 minutes and can be scheduled for consecutive sessions as needed.
How does Conttrol ensure customers' identities?
All customers must present a valid driver's license or, state-issued identification or US government-issued identification when they arrive for their appointment.
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Hours
Monday - Sunday: 10am to 5pm Eastern